Household goods transportation is, without a doubt, the unsung hero of employee relocation and a key determinant of a smooth transition to a destination location.
Picture this: your favorite couch, your trusty coffee maker, and all your family’s cherished belongings making their way to your new home, on time and without a hitch. It’s about more than convenience; it’s about making a new space feel like home and facilitating a productive start to a new assignment. When companies nail this part of the relocation process, it’s a win-win – happy employees and smooth operations.
But let’s be real; making those seamless transitions a reality has been no easy feat for an industry that has had to contend with its fair share of challenges over the past few years. Think driver shortages, fluctuating fuel prices, and a patchwork of complex logistical hurdles… suddenly, getting our customers’ stuff from point A to point B – cost-effectively – has demanded serious hurdle-jumping mastery. But based on the scores from a recent industry survey, no obstacle will stop our team of household goods pros and partners from delivering consistent, exceptional experiences.
Highest Ratings, Second Year Running
We are thrilled to share that, for the second consecutive year, Weichert Workforce Mobility has earned the industry’s highest service satisfaction ratings for the management of corporate household goods shipment programs in the 22nd Annual Relocation Managers’ Survey on Household Goods Shipment Program Administration, Policy & Industry & Carrier Performance.
Conducted by Trippel Research, this survey is the only impartial and unbiased industry-wide ranking of the quality of household goods services provided by RMCs based on input from managers of corporate programs. Receiving the highest average service satisfaction score among all service providers from the very people who purchase our services is a true honor and a testament to our consistency in going further for our customers.
The household goods landscape is more complex than ever, and our clients place great value in a partner who can help them confidently navigate any hurdles – the known and the unforeseen. Through our Weichert Move Network, we work with our carefully selected van line partners every day to seek new solutions and set new benchmarks for performance and collaboration. Earning the industry’s best service satisfaction ranking for the second straight year reinforces that corporate mobility managers trust our people, our process, and our partners. And in this very uncertain business climate, that trust is worth more than gold.Bill Wilson
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